Enhancing Employee Retention and Performance: The Power of Employer-Provided Childcare Benefits

Employer-Provided Childcare Services Boost Employee Retention and Performance

In today’s competitive job market, attracting and retaining top talent has become a significant challenge for employers across various industries. In recent years, the labor market in the United States has resulted in an unemployment rate of less than 4%. [1]

As a result, businesses have been struggling to find workers, and childcare has been a significant roadblock for many employers.

They have consistently mentioned that they cannot access childcare, which has become a persistent barrier to meeting their labor needs.

Many organizations are expanding their employee benefits packages to include employer-provided childcare services to address this issue.

Employers can support working parents by offering childcare assistance as part of their benefits package and significantly boost employee retention and performance.

The US Chamber of Commerce Foundation hosted childcare advocates in Washington, DC in  March 2024 to launch a report by Moms First and Boston Consulting Group. The report shows how companies can get a return on investment (up to 425%) with childcare benefits, based on five different US companies varying in size and industry.[2]

The Current Landscape of Employee Benefits

Employee benefits have evolved significantly beyond traditional offerings like health insurance and retirement plans.

To attract and retain top talent, organizations increasingly focus on providing benefits catering to their employees’ holistic well-being.

 This shift is driven by a growing recognition that employees value a work environment supporting their needs. Child care can be costly and unaffordable for many families. 

Childcare benefits have emerged as a valuable addition to the employee benefits package.

With the rising number of dual-income households and single parents in the workforce, the demand for reliable and affordable childcare solutions has never been higher. Recognizing this need, forward-thinking employers are offering childcare support as a strategic way to enhance employee satisfaction, engagement, and productivity.

The Impact of Childcare Benefits on Employee Retention

Employee retention is a critical concern for organizations, as high turnover rates can be costly and disruptive to business operations.

Providing childcare benefits can be a game-changer in this regard, as it addresses one of the major challenges working parents face – balancing their professional responsibilities with their childcare needs.

By offering on-site childcare facilities, subsidized childcare services, or flexible childcare arrangements, employers can help alleviate the stress and financial burden associated with finding quality childcare.

This offer, in turn, can significantly improve employees’ work-life balance with young children, leading to higher job satisfaction and increased loyalty to the organization.

Childcare benefits can be a powerful tool for attracting and retaining top talent, particularly among women, who are disproportionately affected by the challenges of balancing work and family responsibilities.

In a competitive job market, organizations that prioritize the well-being of their employees and offer family-friendly benefits like childcare support are more likely to stand out as employers of choice.

Enhancing Employee Performance through Childcare Benefits

Childcare benefits can also positively impact employee performance and productivity. When employees can access reliable childcare services, they can better focus on their work without worrying about their children’s well-being.

Studies have shown that employees with access to employer-provided childcare are more engaged, motivated, and committed to their jobs. By removing barriers to productivity, such as childcare-related stress and absenteeism, organizations can create a work environment where employees can thrive and perform at their best.

Offering childcare benefits can foster a supportive and inclusive workplace culture that values the diverse needs of its employees. Employees who feel supported and respected by their employer are more likely to be motivated to excel in their roles and contribute positively to the organization’s success.

The Transformative Power of Flexibility in Addressing Workforce Challenges

Organizations constantly seek innovative strategies to address labor shortages, boost morale, reduce absenteeism, enhance productivity, and attract top talent from diverse applicants. One such strategy that has gained traction in recent years is the implementation of flexible work arrangements.

By offering flexibility in work schedules, locations, and structures, companies can unlock many benefits that benefit employees and contribute to the organization’s overall success.

A recent study analyzed five companies of different sizes and industries that employed salaried and hourly workers.

The findings revealed the effectiveness of companies in providing childcare benefits to their employees.

For instance, United Parcel Service piloted an emergency daycare service, which resulted in three fewer employee absences per day.

Etsy offers $4,000 for backup childcare and a $1,000 annual work-life stipend, making 79% of employees more likely to stay with the company.[3]

Similarly, Steamboat Ski Resort started a child care center, resulting in an average of 13 avoided absences per year.

Lastly, Fast Retailing offers a monthly $1,000 childcare stipend to hourly management track employees, leading to an average of 11 avoided absences per year.

Addressing Labor Shortages for Entry-Level Positions

Labor shortages, especially in entry-level positions, have become a growing concern for many industries.

By embracing flexible work arrangements, organizations can tap into a larger talent pool that includes individuals who may need help to commit to traditional 9-to-5 office hours due to personal responsibilities or other constraints.

Flexibility allows companies to attract and retain skilled workers who might otherwise be unable to join the workforce, thereby helping to address labor shortages and ensure that critical roles are filled with qualified candidates.

Improving Morale and Reducing Absenteeism

Employee morale is a cornerstone of a thriving workplace culture. Offering flexibility shows employees that their well-being and work-life balance are valued, leading to increased job satisfaction and reduced absenteeism.

Employees who can work from home, choose their work hours, or job-share are generally happier and more productive than those confined to a rigid schedule or location.

Boosting Productivity

Flexible work arrangements can also enhance productivity. By enabling employees to work in a manner that best suits their needs and preferences, companies can create an environment where employees are more engaged, motivated, and committed.

This commitment can translate into increased productivity, as employees are likelier to go the extra mile and produce high-quality work.

Attracting and Retaining Top Talent

Flexible work arrangements can be a powerful tool for attracting and retaining top talent. In today’s job market, employees increasingly seek employers offering work-life balance and flexibility.

By providing these benefits, companies can differentiate themselves from their competitors and become an employer of choice for top talent.

Inclusive Workplace Culture

Offering flexibility in the workplace can also help foster an inclusive workplace culture. By accommodating the diverse needs of their employees, companies can demonstrate their commitment to diversity, equity, and inclusion.

This, in turn, can lead to a more engaged and cohesive workforce, as employees feel valued and respected for who they are.

Addressing the Cost in the Short Term for Employers Providing Childcare Benefits to Employees

Employer-provided childcare benefits have become an increasingly popular option for many companies looking to attract and retain top talent. While offering childcare assistance has many benefits for employees, it can also come with a significant cost for employers.

The Cost of Employer-Provided Childcare Benefits

Providing childcare benefits is an investment for employers who care about their employees’ well-being. With an increasing number of dual-income households, the cost of childcare can be a significant barrier for many working parents.

By offering on-site childcare facilities or subsidizing off-site childcare, employers can attract and retain talented employees who may otherwise have to choose between their careers and family responsibilities.

While it is true that the cost of providing such benefits can be significant, the long-term benefits of a happy and productive workforce can far outweigh the costs.

A recent study by the Moms First campaign of Girls Who Code and the Boston Consulting Group examined childcare benefits at five companies. The study revealed that childcare benefits are crucial in attracting and retaining talent for companies, just like paid time off and health insurance. The study also found that for every $1 spent on childcare benefits, four companies experienced a return ranging from $1.75 to $4.25, while one saw a return of only 0.90%.[4]

Employers should recognize the value of childcare benefits and consider investing in them as part of their employee benefits package. Not only does it help employees balance their work and family responsibilities, but it can also positively impact the company’s bottom line.

Addressing the Cost of Providing Childcare Benefits

While providing childcare benefits can be expensive, there are ways for employers to address these costs in the short term. Here are a few strategies for companies looking to offer childcare benefits to their employees:

1. Partner with a Third-Party Provider

One option for companies is to partner with a third-party provider to offer off-site childcare services. Third-party providers can negotiate lower rates with childcare facilities, making it more affordable for companies to subsidize the cost of childcare for their employees.

2. Offer Flexible Work Arrangements

Another option for companies is to offer flexible work arrangements that allow employees to work from home or adjust their schedules to accommodate their childcare responsibilities better. This option can particularly appeal to companies with a distributed or remote workforce.

For example, a company with employees working from home can offer flexible schedules that allow parents to balance childcare responsibilities with their work. This approach can be cost-effective for companies without additional infrastructure or facilities. Additionally, flexible work arrangements can be a powerful tool for attracting and retaining top talent, particularly among working parents.

3. Utilize Tax Credits and Deductions

Employers can also take advantage of tax credits and deductions to offset the cost of providing childcare benefits to their employees. The federal government offers several tax incentives to companies that offer childcare benefits, including the Dependent Care Assistance Program and the Child and Dependent Care Tax Credit.

4. Consider Shared Services

Shared services are another option for companies looking to provide childcare benefits to their employees. Shared services involve pooling resources with other companies to offer childcare services to their employees. This approach can particularly appeal to small and medium-sized companies needing help building and maintaining on-site facilities.

For example, companies in the same office park can pool resources to build and maintain an on-site childcare facility. Each company can contribute a portion of the cost, making it more affordable for all parties involved. Shared services can be a cost-effective way for companies to offer childcare benefits to their employees while minimizing the financial burden.


Employer-provided childcare benefits can transform employee retention, performance, and overall satisfaction.

The rising demand for reliable and affordable childcare solutions has made it a valuable addition to the modern employee benefits package. Offering flexibility in work arrangements is another innovative strategy that supports employees’ diverse needs and contributes to the organization’s success.

Organizations that prioritize their employees’ well-being and provide family-friendly benefits are more likely to attract and retain top talent, especially among women. By embracing these strategies, companies can create a supportive and inclusive workplace culture that values employees and drives productivity and growth.


[1] Chicago Fed Insights. “How Is the Challenge of Finding Childcare Affecting Labor Force Participation? Perspectives from Employers Across the Seventh District”. https://www.chicagofed.org/publications/chicago-fed-insights/2024/employers-perspectives-childcare

2 BCG Moms First. “The employee that pays for itself”. https://momsfirst.us/wp-content/uploads/2024/03/The-Employe-Benefit-That-Pays-for-Itself_March-2024-2.pdf

3 Emily Peck. “Child care benefits for workers effectively pay for themselves, new study finds”. https://www.axios.com/2024/03/27/child-care-benefits-shortage

4 Laura Johnston. “‘The employee benefit that pays for itself:’ Study finds up to 425% ROI on child care”. https://www.cleveland.com/news/2024/03/the-employee-benefit-that-pays-for-itself-study-finds-up-to-425-roi-on-child-care.html